Privacy Policy

This privacy policy explains how we collect, use and protect personal information when you use our website, online booking calendar, Guest Portal, payment services and contact forms.

Information we collect

We may collect your name, email address, telephone number, booking details, payment information, messages and any information you provide when contacting us or making a booking request.

How we use your information

We use your information to manage booking requests, confirm stays, process payments, send service messages, respond to enquiries and keep accurate campsite records.

Guest Portal and messages

If the Guest Portal is available, your bookings, payments and messages may be stored securely so you can view and manage your stay.

Payments

Online payments are processed by our payment provider. We do not store full card details on this website.

Cookies

Our website may use essential cookies to make the site and booking services work correctly. Analytics or marketing cookies may only be used where enabled by the site owner.

Sharing information

We do not sell your personal information. We may share information with trusted service providers where required to operate bookings, payments, messaging or legal obligations.

Your rights

You can ask to access, correct or delete personal information we hold about you, subject to legal and operational requirements.

Contact

Please contact us if you have any questions about this privacy policy.